How it works

From business setup to your first AI-assisted customer call.

A guided path from your first conversation with us to a receptionist configured around your business.

Getting started journey

  1. Book a VoiceDesk demo

    Understand how the platform fits your business before making any decisions.

  2. Select your plan

    Choose Starter, Professional, or Business.

  3. Create your VoiceDesk account

    Access the customer portal.

  4. Configure your business

    Set your services, hours, business information, greeting, FAQs, and call behavior.

  5. Configure your phone setup

    Connect your VoiceDesk call path.

  6. Test before go-live

    Review the call-handling rules and complete controlled test calls before activating the production call path.

  7. Go live

    Begin taking customer calls after the setup is ready.

Real call flow

A clear path from the first ring to follow-up.

  1. 01

    A customer calls your business

    The call reaches the VoiceDesk path configured for your business.

  2. 02

    VoiceDesk understands the request

    The receptionist uses your business information and call rules to understand the reason for the call.

  3. 03

    VoiceDesk follows the configured action

    It can answer configured questions, capture information, take a message, or follow transfer rules where enabled.

  4. 04

    Your team reviews the outcome

    Call history and available interaction details help your team follow up in VoiceDesk.

Start with a guided demo.

See VoiceDesk handle a real business conversation, then decide whether it fits your call flow.

Book a Demo